Contact Us
DEMO MODEWe are here to help — choose whichever channel works best for you.
Toll-free Helpline
Call for any question about registration, status, or schemes.
1800-180-2087 (demo)
Portal staff will NEVER ask for your password or OTP. Do not trust any call that asks for them.
Report an Issue
File a duplicate, forgery, or service-related grievance online. Every report gets a tracking ID.
Resolution time (SLA)
- Critical
4 hours
- High
24 hours
- Medium
72 hours
- Low
120 hours
Overdue issues auto-escalate to the District Administrator.
Visit in Person
Help is available at any CSC (Common Service Centre) or Antyodaya-SARAL Kendra.
Registration and the Family ID are free of charge.
Online applications: saralharyana.gov.in
Ask the AI Assistant
Get instant answers in Hindi, English, or Hinglish — by voice or text. Available bottom-right on every page, no login needed.
Answers are grounded only in official portal information.
Districts covered: all 22 of Haryana
Parivar Setu serves every district of Haryana.
- Ambala
- Bhiwani
- Charkhi Dadri
- Faridabad
- Fatehabad
- Gurugram
- Hisar
- Jhajjar
- Jind
- Kaithal
- Karnal
- Kurukshetra
- Mahendragarh
- Nuh
- Palwal
- Panchkula
- Panipat
- Rewari
- Rohtak
- Sirsa
- Sonipat
- Yamunanagar
Participating departments
A verified Family ID connects you to schemes from these departments.
- Women & Child Development
- Food & Supplies
- Social Justice & Empowerment
- Education
Frequently Asked Questions
Is registration free?
Yes. Registration and the Family ID are completely free of charge — there is no fee online or at any CSC / Antyodaya-SARAL Kendra.
What if my Aadhaar is already in another family?
The registration is held and a case ID is issued to you. A verification officer then reviews and resolves the case.
How do I check my application status?
Enter your tracking number on the public status page — no login is required.
Open the status pageCan I get help in Hindi?
Yes. The whole portal and the AI assistant are bilingual (Hindi/English), with voice input and a read-aloud “Listen” option.